Product Returns
Contact the shop about return eligibility for separately purchased merchandise.
Before purchasing merchandise
Return eligibility depends on the item and its condition. Our published merchandise policy does not specify one universal return window, fee, or refund method. Ask the shop to confirm the terms for your specific item before purchase, especially before opening or installing a part.
Request a return
Contact us with your receipt or order number, product name, and reason for the return. The shop will explain the options and any applicable conditions for that purchase. Do not mail an item before contacting us.
Merchandise and installed parts differ
The service warranty does not automatically cover separately sold products. Completed services are non-refundable and cannot be returned as merchandise, except where required by law. Eligible installed-part defects and workmanship concerns are addressed through the service warranty.
Nothing here limits rights that cannot legally be excluded. Email support@salvationrepair.com or call 601-699-8246.